Who we are
Baked Creative Limited (we, us, our) is a company registered in England and Wales under company number 12099792 and our registered office address is 8 Bridge Road, Shaldon, Teignmouth, Devon, England, TQ14 0DD.
You can get in touch with our data protection officer by writing to The Data Protection Officer at our address above or email firstname.lastname@example.org.
Managing your personal information
— Use your personal information to provide you with information or service you have requested
— Keep your data safe, secure and process it in a secure way
— Assist you to change your mind at any time about the communications you have registered to receive
Why we collect, use and process your information
We need to collect data and personal information from you to provide the information and services you request from us.
What information do we collect?
We may collect the following information:
— Email address
— Phone number
— Job title
— Company name
— Information about the services we provide to you
— Bank account and payment details
We use this personal information we collect to:
— Manage and provide our services to you
— Verify your identity
— Improve our services
Technical information including:
— The Internet Protocol (IP) address used to connect your computer to the Internet
— Browser type and version
— Log in details to our website
— Time zone settings
— Browser plug-in types and versions
— Operating systems and platforms, etc
Visit information including:
— Uniform Resource Locators (URLs) of the websites that you came through to our website and which pages you visited (including date and time)
— Our website page response times
— Download errors
— Length of visits to pages
— Visit duration
— Page interaction information
— Methods used to exit our site
Controlling your information
You have the right under EU regulation and Privacy Shield to see what information we hold about you. If you want to exercise this right, please make an application to us in writing or contact us by email with a request regarding any or all of your rights. We may ask you to provide us with sufficient information so that we can be sure of your identity. If you would like to proceed with a request to see what data we hold about you, please email email@example.com or write to:
The Data Protection Officer,
Baked Creative Limited,
8 Bridge Road,
We hope you will benefit from all the communications we send to you but if at any time you change your mind, you may unsubscribe. If you have given us permission to contact you and you change your mind, please email firstname.lastname@example.org, let us know and we’ll unsubscribe you. If we do not hear from you, we will assume that the information you provide to us is accurate and up-to-date and that you are happy for us to continue to use the information to send you any communications you have requested.
What we do with the information we collect
We require personal information to process your request/s and provide you with a better service. In particular:
— For internal record keeping
— To process payment from you
— To improve our products and services
— To send you marketing emails which we think you may find interesting
We are the sole owners of the information collected on this site and we only have access to the information you voluntarily provide. We will use your information to respond to you, regarding the reason you contacted us and we will not sell or rent this information to anyone.
Where your information is stored
Your data is stored on secure servers operated by us, and will be managed using the robust security measures described below. Your data may also be saved with trusted third parties solely for the purposes you have provided it to us. Your personal information may be copied or transferred by us or our trusted third-party data processors outside of the EU. We take steps that, in the event your personal information is stored outside the EU, controls are in place to protect in accordance EU and UK data protection and privacy regulations.! site
Security and storage of your information
We will keep your personal information safe and secure. When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679) and other relevant legislation. If you provide payment information, we create payment instructions and pass them to our payment gateway provider in a secure manner. We do not retain your payment details. To prevent unauthorized access, maintain data accuracy, and ensure the correct usage of information, we monitor and adjust our physical, electronic, and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any third-party suppliers are under strict contractual terms to mirror the security policies we currently have in place. site
How long we keep your information
Whenever we collect or process your personal data, we’ll only keep it for a period of 24 months or for as long as we have a legitimate reason to contact you. We continually review the data records we have and should we learn that we have not received contact from you, we will ask if you wish to keep hearing from us. If we do not receive a reply or opt in, we will remove your data. Should you wish for us to remove your data at any time, please contact email@example.com and we will remove it. site
Under GDPR regulations, you have rights regarding your personal information we retain. Please email firstname.lastname@example.org with requests regarding any or all of your rights.
The right of access You are entitled to know what information we have regarding you.
The right to rectification You are entitled to have the information regarding you corrected if it is inaccurate or incomplete.
The right to erasure You have the right to request we remove your personal information.
The right to restrict processing You have the right to block or suppress processing of your information we manage.
The right to data portability You are able to transfer or copy your information from one IT environment to another, safely and securely.
The right to object You may object to how we manage your information by contacting us.
Rights in relation to automated decision making and profiling You have the right not to be a subject of a decision based on automated processing.
Further information can be found on the Information Commissioner’s Office website.
Google Invisible reCAPTCHA
We use Google Invisible reCAPTCHA on our website to help prevent spam and abuse. By visiting our website you agree to us collecting hardware and software information, such as device and application data and the results of integrity checks, and sending that data to Google for analysis.
What is a Cookie?
A Cookie is a piece of information, like a tag, that’s stored on your computer, tablet or phone when you visit our website. It can help identify the device you use whenever you visit us, so we can remember who you are. Cookies are used by websites, including ours, to provide you with a better experience when you visit and for other reasons, including remembering your preferences. Cookies also help us understand how visitors use our site, for example, what pages they view and for how long. This helps us create a better website experience for everyone. To make the best use of our website, on whichever device you use, you’ll need to make sure your web browser is set to accept Cookies.
What Cookies are there?
There are two types of Cookie:
Session Cookies are temporary. They start working once you begin using our site and are deleted once your browser is closed.
Persistent Cookies will remain on your device until the time set for the Cookie to expire passes or the Cookie is purposely deleted. These types of Cookies are activated each time you return to our site.
Cookies fall into four categories:
Strictly Necessary Cookies are required for you to use our website, for example to navigate and to use the features we have made available. These Cookies do not collect information about you and cannot be used to identify you or be used for marketing purposes.
Performance Cookies help us understand how you use our website. They do not contain or collect any personal information and are only used to help us improve the visitor experience on our website.
Functionality Cookies let you customise how a website operates for you. Functionality Cookies can remember and auto insert Usernames, set a website’s language preference, and store your used preferences on your account page.
Targeting/Advertising Cookies allow websites to deliver relevant advertisements to you. Targeting/Advertising Cookies are ‘first party’, placed on a website by its owner or ‘third party’, when a website owner has given permission to an alternative organisation for the Cookie to be placed on its site (often an advertising network).
Links to other websites
We may provide links to external resources that we believe to be useful to you. These links will lead you to websites managed by third parties that operate using different policies. Should you click on one of these links you will be leaving the Baked site for a site over which we have no control.
Last updated: March 2020
— Provide you with the best experience possible when on our website
— Learn about how our site is visited and used so we can continue to improve it
What Cookies do we use?
The Cookies we use include but may not be exclusive to:
Analytics and Tracking
— Google Analytics
— Google Universal Analytics
— Google Conversion Tracking
— Facebook Pixel
— Google Remarketing
— Facebook Custom Audiences
How you can manage your Cookies
If you prefer to manage Cookies using your browser settings, these links will provide you with information:
How to manage Cookies in Chrome
How to manage Cookies in Safari
How to manage Cookies in Firefox
How to manage Cookies in Explorer
Please also remember that if you choose to turn off Targeting/Advertising Cookies, you will still see advertising on the Internet. However, it does mean that the advertising you see on websites may not be tailored to your likely interests or preferences on the web browser you are currently using.
Modern Slavery & Human Trafficking Statement
Modern Slavery & Human Trafficking Statement
This statement is made on behalf of Baked Creative Limited pursuant to section 54 (1) of the Modern Slavery Act 2015 (the “Act”) and constitutes our slavery and human trafficking statement.
This statement sets out Baked’s actions to understand all potential modern slavery risks related to its business and to put in place steps that are aimed at ensuring that there is no slavery or human trafficking in its own business and its supply chains. This statement relates to actions and activities during the financial year 1 April 2020 to 31 March 2021. Baked recognises that it has a responsibility to take a robust approach to preventing slavery and human trafficking and is committed to do so in our corporate activities and supply chains.
Baked Creative Limited is a company registered in England and Wales (12099792). Baked is a creative agency operating globally across EMEA, APAC and the US, with its European HQ in Shaldon, TQ14 0DD.
We strive to work to the highest professional standards and comply with all laws, regulations and rules relevant to our business.
At UK level, our leadership team work in conjunction with our procurement functions to help ensure that the aims and provisions of the Act are complied with and to manage any concerns or breaches.
Our recruitment and employment procedures include appropriate pre-employment screening of all staff to determine right to work in the UK. They also receive an induction which explains all Baked company policies and confirms that employees are able to contact the leadership team confidentially on any matter of concern, throughout their employment. We expect all employees to conduct business with honesty and integrity and we have a zero-tolerance approach to bribery and corruption
Baked company policies work to identify and prevent any sort of slavery and human trafficking within its operations. Baked works to maintain high professional and ethical standards and ensures its employees know their role in maintaining these.
We do not tolerate any form of modern slavery or human trafficking in any part of our business.
Due Diligence / Risk Assessment
Sustainable Procurement is an integrated value in our supply chain management. We seek to trade with suppliers who match and complement our ethical standards and organisational values whilst seeking to minimise the environmental impacts arising from the delivery of their goods or services. We are committed to the following:
— Mapping the supply chain to assess particular product or geographical risks
— Evaluating the modern slavery and human trafficking risks of each new supplier
— Reviewing on a regular basis all aspects of the supply chain
— Taking steps to improve sub-standard suppliers’ practices
— Entering into business relationships with suppliers that reflect our organisational values.
— Work with our suppliers to ensure that they drive ethical and sustainable business practices throughout their organisations
Supplier responses are taken into consideration when short-listing and we make any concerns known to the supplier. Should suppliers fail to live up to our expectations or be unwilling to make any changes we may cease to engage with them.
We will be looking to introduce specific measures to ensure that our obligations under the Act are passed through our supply chain. These will include:
— Obtaining contractual warranties through completion of a risk assessment questionnaire to confirm that no slavery is used anywhere in the supplier’s business or by any of the suppliers in its supply chain and that all necessary processes and policies have been put into place to ensure that this remains the case
— Obtaining a contractual right to request compliance-related information and the right to audit suppliers at our discretion
— Ensuring risk areas are documented, monitored and taken into consideration in any future contract renewals
— Assessing supply chain level information and engaging directly with suppliers to set up systems that provide reliable supply chain information, especially for the most at risk jurisdictions.
Relevant e-learning training materials are available to all staff and will be made compulsory for those involved in recruiting and sourcing/managing a supply chain so that they are able to identify risk factors, understand the implications and assist us with implementing the requirements of the Act effectively.
This statement is made pursuant to section 54 (1) of the UK Modern Slavery Act 2015 and constitutes Baked’s slavery and human trafficking statement for the financial year ending 31st March 2021.
This statement was approved by Dan Bulman, CEO of Baked Creative Limited, and will be updated and reviewed annually.